If you ordered before 20:00, your tests are shipped the next working day with DHL. We send you a shipment confirmation shortly before your order is handed to DHL, as well as a tracking code. DHL usually delivers in 1 working day.
Locate the day your order arrives - if all runs smoothly - in the table below.
|Ordered → Delivered|
|Monday → Wednesday|
|Tuesday → Thursday|
|Wednesday → Friday|
|Thursday → Monday|
|Friday → Tuesday|
|Saturday → Tuesday|
|Sunday → Tuesday|
In some cases, your order comes in a working day later. For example when:
- One of the days is a public holiday
- Your order came in after 20:00
- DHL needs more than 1 day (e.g. due to a remote address, Black Friday, Covid)
Personal communication about delays is impossible, as our service is setup for anonymity. This means we don't know who is affected when there is a delay. Feel free to reach out at any time if you believe your order should have been delivered already!